October 25 with Toni Newman

“Attract, Keep and Engage More Customers, More Often”

Come see Toni Newman - Professional Innovation Catalyst - “Attract, Keep and Engage More Customers, More Often” Thursday Oct 26, 2012 Hosted by We2Network.comOn Thursday October 25th, We2 brings you a day like no other!

A day of Innovation.

It’s a day of creativity; the spark to get your ideas in motion…to open up to the possibility of new ideas that can transform your business.

We are honoured to have the pleasure of welcoming the one and only TONI NEWMAN,
for a FULL DAY workshop: “Attract, Keep and Engage more Customers, More Often!”

How to use Customer Experience Innovation to drive radical growth in your business

Why you? No really… why you? Why should your perfect customers do business with you? Why you and not the business down the street or the competitor across town or for that matter, why not the company half way across the world who, like it or not, has exactly the same product or service as yours?

Every day our clients are looking for new and better reasons to do or continue to do business with us. If we can’t provide them with those reasons; if we aren’t clear on how to continually create, provide and demonstrate our value to those clients, they WILL go elsewhere. In fact for some of you, they may already have.

This high content, results focused session is designed to introduce you to a highly unique and incredibly powerful three-‐step approach to customer engagement that will help you drive radical growth in your business.

Be sure to watch Toni’s video & keep reading for all the details!

Program Overview:

Part I: The Premise

Better isn’t good enough anymore. The only viable and sustainable competitive advantage that any of us have left in today’s marketplace is to be better AND different. Not different for the sake of being different. Strategically different in a way that provides value to your customers.

Part II: Mindset

Why? Why Not! Success today requires the ability to Think Differently, to Share Ideas Openly and to Take More Risks. Success today requires Strategic Audacity.

Part III: Strategy

Why You and Not Them? Do you know the answer?
What is Customer Touchpoint Innovation? TM Where are your Touchpoints and how can you transform them into Unexpected EncountersTM -‐ Innovative Customer Experiences that attract, keep and engage more customers more often so that you can grow your business?

Part IV: The How To

Putting theory into practice. Identify, Prioritize and Transform your Customer Touchpoints into Unexpected Encounters.

This program will help you:

  • Gain a better understanding of the unique value that you bring to the marketplace
  • Strategically differentiate yourself from your competition
  • Attract, keep and engage more customers more often so that you can grow
    you business.

By attending this session you will learn how to:

  • Identify and prioritize the top 10 Touchpoint Opportunities in your business model
  • Turn Touchpoint Opportunities into Unexpected EncountersTM -‐ Innovative Customer Experiences strategically crafted to help you attract, keep and engage more clients more often so that you can grow your business.
  • Develop a Touchpoint Strategy that you can implement over the next 12 months.

Program Highlights

  • Why being better isn’t good enough anymore
  • What’s the only question that your clients are really asking when they think
    about hiring you
  • Two types of thinkers – which one are you?
  • Why every business owner should own a bright red ladder
  • What three tasks you should be focused on more than any others if you really
    want to grow your business
  • Why getting stuck in the men’s bathroom was the best thing that ever
    happened to me
  • Customer Touchpoint InnovationTM and how can it help you drive radical
    growth in your business
  • What monkeys know that most of us don’t want to admit.

What if the only thing standing between where you are today and where you have always believed that you could be is the courage to let go of where you have already been?


Ticket sales are now closed, for more information please call 514-817-5555

“Attract, Keep and Engage More Customers, More Often”

Ticket / Billet :: $149 Guest

“Attract, Keep and Engage More Customers, More Often”

Ticket / Billet :: $129 We2 Member

Be sure to watch Toni’s video & keep reading for all the details!

Toni Newman Professional Innovation Catalyst

Five-time award winning business owner Toni Newman is passionate about helping you to grow your business.

A WE² bit about Toni :

Come see Toni Newman - Professional Innovation Catalyst - “Attract, Keep and Engage More Customers, More Often” Thursday Oct 26, 2012 Hosted by We2Network.comA highly sought after business speaker and Innovation Catalyst, Toni has an uncanny ability to help her clients turn inspiration into innovation and ideas into results. Results that can help you attract, keep and engage more customers.

Fluent in both English and French, Toni travels extensively working with leaders who are committed to change and ready for results. Her approach is quite simply a breath a fresh air. Entertaining and highly knowledgeable, authentic and exceptionally relevant, Toni brings a uniquely powerful mix of proven strategies, extraordinary creativity and real world business insight to the platform.
Toni’s clients say it best…

“Our time with Toni paid for itself in the first week. And in the first 6 months, our revenue exceeded projections by 27.9% and our pipeline has 39% more money in it with projects closing at a higher rate – all thanks to Toni’s 5 S’s.”
– Samantha Brown, Rebel Leader and Swag Strategist, Silver Star.

“All I can say is “wow”! Your no-nonsense, humourous approach combined with your sincerity and generous nature made for a powerful event. Your full day program blew our group away!
– Phaedra Charlton-Huskins, Economic Development Officer, Region of Queens Municipality

“She gave us a powerful process to differentiate ourselves from the crowd.”
– Judy Walsh, ASK Corporate Services Inc.

“Toni, I believe that the message and the content that you deliver is relevant and timely to business more today than ever! What you add to the message is an energy level that drives the point home and has the message live on well beyond the conference… and that is the real value of what you bring to any organization.”
– Paul Green, Director of Sales, Shnier, Gesco Limited Partner

“Toni has an extremely sharp mind and draws on extensive research, networking and events to shape her knowledge and well thought-out approach to innovation. We laugh, we cry, and when she’s done, we get it and we act on it. Over the years, Toni has continued to surprise us and to exceed our high expectations.
– Diane Arbuckle, PhD, Director of Operational Services, Abbott

No one… simply no one… can match Toni’s uniquely integrated approach to customer experience innovation and both she and her clients have the results to prove it.

Her powerful and passionate message, supported by practical tools and techniques, applies to businesses of all sizes and across all sectors.
Click here to see more of what this is about and visit Toni’s Website by clicking below.
www.ToniNewman.com

Be sure to get your spot!

When:

Thursday, October 25th, 2012
8:00 am – 8:30 am :: Registration
8:30 am – 9:00 am :: Networking
9:00 am – 10:30 am :: Workshop
10:30 am – 10:45 am :: Break
10:45 am – 12:30 am :: Workshop
12:30 pm – 1:30 pm :: lunch
1:30 PM – 3:30 pm :: Workshop
3:30 pm -4:00 pm :: Wrap up

Where :

Beaconsfield Golf ClubWE2 invite you to join us at The Beaconsfield Golf Club – 49 Golf Avenue, Pointe-Claire, Qc., Canada, H9S 4N6

Address:
49 Golf Avenue,
Pointe-Claire, Qc., Canada, H9S 4N6
Map

Price :

Ticket sales are now closed, for more information please call 514-817-5555

“Attract, Keep and Engage More Customers, More Often”

Ticket / Billet :: $149 Guest

“Attract, Keep and Engage More Customers, More Often”

Ticket / Billet :: $129 We2 Member

    WHAT YOU GET:
  • Full day workshop with the dynamic Toni Newman.
  • Benefit from her sought after skills and knowledge.
  • Invaluable information that can transform your business.
  • Full lunch at the beautiful Beaconsfield Golf Club.
  • Snacks, coffee & tea.
  • Opportunity to network with other professionals in our local business community.


MEMBERSHIP!
Not yet a member? Click Here to learn about the benefits of membership!
And join us for our next event as a new member! NetworkingMontreal.com – Join

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